2025 Annual Library Survey Results

We are grateful to everyone who took the time to complete our 2025 Annual Library Survey! With 854 responses recorded over six weeks, your feedback helps shape the future of the Livonia Public Library (LPL) and ensures we continue to meet the needs of our community. Here are some key takeaways from this year’s survey:
Library Usage & Visitation

  • 85.72% of respondents use the library, either by visiting our buildings or accessing online resources.
  • 38.06% visit several times a year, while 14.3% visit at least once a week.
  • The majority of users travel 1-3 miles to visit their preferred branch.
Barriers to Library Access

Among those who don’t visit the library, common reasons included:
  • 42.24% cited a lack of time.
  • 19.63% said they can find what they need online.
  • 13.47% found the library hours inconvenient.
Services & Materials

The most-used library services include:
  • 81.95% borrow books.
  • 43.23% use digital resources (e-books, audiobooks, and databases).
  • 37.47% attend library programs.
When asked about the quality of library services, 50.56% rated us as excellent, with another 37.89% rating us as good!
Programs & Events

  • 47.82% attended a library program in the past year.
  • The most popular programs included adult education workshops (49.14%), children’s programs (36.27%), and book clubs (24.68%).
  • Evenings were the preferred time for programming, followed by afternoons.
Future Improvements

Respondents expressed interest in:
  • More author visits, health/wellness programs, and business/entrepreneur workshops.
  • Expanding access to 24-hour remote hold pick-up lockers at library branches and community locations.
  • Additional library programming at parks and other community spaces.

Your Voice Matters!

Thank you for sharing your insights and suggestions. Your feedback helps us improve library services, expand access, and create programming that truly serves our community. Stay tuned for upcoming changes and new offerings based on what you’ve told us!

Have additional thoughts? We’d love to hear from you—use the library feedback form on our website available 24/7!

Robert and Janet Bennett
Civic Center Library


32777 Five Mile Road
Livonia, MI 48154
Phone: (734) 466-2491


Mon - Thurs: 10 a.m. to 9 p.m.
Fri & Sat: 10 a.m. to 5 p.m.
Sun: 1-5 p.m. (September-May)

The Friends
Used Bookstore


located inside the
Bennett Civic Center Library
32777 Five Mile Road
Livonia, MI 48154
Phone: (734) 466-2495


Mon: 10 a.m. to 3 p.m.
Tue & Wed: 11 a.m. to 7 p.m.
Thur, Fri & Sat: 10 a.m. to 3 p.m.

Carl Sandburg Library


30100 Seven Mile Road
Livonia, MI 48152
Phone: (248) 893-4010


Mon & Tue: 12-8 p.m.
Wed & Thurs: 10 a.m. to 6 p.m.
Fri: 10 a.m. to 5 p.m.

Vest Pocket Library


15218 Farmington Road
Livonia, MI 48154
Phone: (734) 466-2559


Mon – Fri: 10 a.m. to 2 p.m.

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